been using mine for over 5 years. still brews a terrific pot and my favorite thing about this brewer is the carafe. it keeps my coffee nice and hot for hours, so i can brew a full pot and drink throughout the day.
the only issue i've had with mine is that the auto shut-off feature doesn't work most of the time. at the end of the cycle it should beep a few long tones and then shut off. instead, i get short repeating beeps that don't stop unless i manually press the red button. don't know what's wrong, but that's the only thing that doesn't work on my machine.
i actually switched from a technivorm to the newco and honestly, i couldn't be happier.