I have a Virtuoso that may be a year or two younger than yours. It does the same thing, not feeding the last few beans, especially with medium to large beans. I don't remember how it was when it was newer w/ fresher burrs, but I'm ascribing the issue to smallish burrs that don't have enough space in the valleys between cutting surfaces.
If you decide to swap out the burrs for new ones, give Baratza a call, and ask them about using Preciso burrs.